![]() Additionally, furniture must be returned within 30 days of delivery with a receipt, with a 15 percent restocking fee and an $85 pick-up fee on all furniture. JCPenney's Electronics Return WindowĬonsumers have 30 days to return electronics and must have a receipt and all accompanying accessories and manuals. Returning these items may involve non-refundable delivery fees, surcharges, and a 15 percent restocking fee. Jewelry boxes and armoires must be returned within 30 days of delivery with the receipt. Fitness trackers and smartwatches must be returned, unworn, and with the receipt within ten days of purchase. JCPenney's Jewelry Return TimeframeĬustomers have 60 days to return fine jewelry and watch with a receipt however, if the watch appears worn or is missing any accompanying accessories, it will not be accepted for return. Some exceptions exist for jewelry, electronics, and household appliances, which are listed below. How Long Do You have to Return an Item to JCPenney?įor most items, JCPenney's return policy requires things to be returned within 30 or 60 days, depending upon the item. A valid ID is required for all returns and exchanges without a receipt.Īccording to the JCPenney website, they reserve the right to limit returns and exchanges, with or without a receipt, and the company monitors the returns through a third-party service. Returns made without a receipt will be exchanged for the same item or refunded however, the refund will be issued as a JCPenney Merchandise Return Voucher based on the item's lowest selling price within the previous 45 days. ![]() Returns with a receipt will be issued the same way the item was purchased, such as if payment were cash, credit card, JCPenney Gift Card, JCPenney Credit Card, etc., the refund would be issued to the customer using the same method of payment. The exceptions to the return policy include items that cannot be returned, such as face masks, body jewelry, ear-piercing kits, personalized items, gift cards, and special orders. There are few exceptions, but most things can be returned or exchanged within 60 days of the original purchase with a receipt. The JCPenney return policy allows for just about anything to be returned to the store, including items ordered from JCP.com. The total amount of merchandise returned to the store averages approximately $761 billion annually. According to CNBC, returns to retail establishments have increased an average of 16.6 percent in 2021, which was only 10.6 percent one year prior. How Do I Check my JCPenney order status?Īlmost everyone has made a return to a store at one point in their life and has an understanding of how the process goes.What's the JCPenney customer service phone number?.What items Cannot be Returned to JCPenney?.Is it possible to return an Online Purchase to a Physical Store?.Does JCPenney Accept Returns Without a Receipt?.Can I Return an Item to JCPenney without the box or original package?.How Long Do You have to Return an Item to JCPenney?.Keep proof of payment for your records.Visit the store and pay by credit card, cash, check, or money order.Find the nearest JCPenney store with the online store locator.Making an in-store payment with JCPenney is easy. Please include your JCPenney credit card account number in the notes to ensure the payment goes through correctly. Once you have your account balance, you can write a check or buy a money order for the payment amount. Go to the JCPenney Credit Card account login page and click “Account Summary.” It provides an overview of your account, including your balance, due date, and other account information. You will also need your bank’s classification code to make the payment. Enter your current account information, payment amount, and payment date.Access the JCPenney online payment center and log in with the username and password you have chosen.After opening an online account, you can make a payment as follows:.Then enter your account number and zip code and select Next to set up your account with a username and password.Go to the JCPenney Credit Card login page (and select “Login” at the bottom of the “Login to your account” section.Options Available To Pay Your JCPenney Credit Card Bills Here are the details for an easy understanding of JCPenney’s credit card payment options. Customers can pay with a JCPenney credit card online, over the phone, by mail, in person at a JCPenney store, or by paying online. JCPenney card features revolve around offers and promotions for department store customers. You should find solid value here if you shop at JCPenney often. ![]() It offers the benefits of a standard card but also rewards for purchases from its store and its partners. Consider a JCPenney credit card if JCPenney is your number one choice for clothing and home goods. ![]()
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